000 00789nam a2200253 a 4500
008
020 _a1857390040 (cased)
049 _aMAIN
090 _aZ674.4
100 1 _aSt. Clair, Guy,
_d1940-
245 1 0 _aCustomer service in the information environment /
_cGuy St. Clair.
260 _aLondon :
_bBowker-Saur,
_cc1993.
300 _a144 p. ;
_c24 cm.
440 0 _aInformation services management.
504 _aIncludes bibliographical references : p. 139-141.
500 _aIncludes index.
650 0 _aInformation services.
650 0 _aInformation services industry
_xCustomer services.
907 _a.b10113897
_b09-03-04
_c09-03-04
003
005 20230123133639.0
040 _cNUST
942 _cBOOKS
_kZ674.4
999 _c152200
_d152200