000			01177nam a2200313 a 4500
008
020			_a0750629150 (pbk.)
049			_aMAIN
090			_aHF5415.5 _bPHI
100	1		_aPhipps, Rosemary.
245	1	0	_aUnderstanding customers 1996-97 : _bCIM workbook, certificate syllabus / _cRosemary Phipps and Craig Simmons.
260			_aOxford : _bButterworth-Heinemann on behalf of the Chartered Institute of Marketing, _c1996.
300			_a368 p. : _bill. ; _c30 cm.
440		4	_aThe marketing series.
500			_aIncludes index.
650		0	_aConsumer behavior _xStudy and teaching.
650		0	_aCustomer services.
650		0	_aMarketing research.
650		0	_aConsumer behavior _zGreat Britain _xExaminations, questions, etc.
650		0	_aMarketing research _zGreat Britain _xExaminations, questions, etc.
700	1		_aSimmons, Craig.
710	2		_aChartered Institute of Marketing.
740			_aCIM workbook, certificate syllabus : _bunderstanding customers 1996-97.
907			_a.b10087187 _b13-08-09 _c29-08-03
003
005			20230123133408.0
040			_cNUST
942			_cBOOKS _kHF5415.5 _mPHI
999			_c147850 _d147850