000 00998cam a2200301ia 4500
008
020 _a0333716817 (pbk.)
049 _aMAIN
090 _aHD9980.5
_bBOT
100 1 _aBotten, Neil.
245 1 0 _aCompetitive strategies for service organisations /
_cNeil Botten and John McManus.
250 _a1st Ichor Business Books ed.
260 _aHoundsmills :
_bMacmillan Press Ltd.,
_c1999.
300 _axxi, 327 p. :
_bill. ;
_c25 cm.
500 _aIncludes index.
504 _aIncludes bibliographical references.
650 0 _aService industries
_xManagement.
650 0 _aInternational business enterprises
_xManagement.
650 0 _aInformation technology
_xEconomic aspects.
650 0 _aStrategic planning.
650 0 _aAirlines
_xManagement
_xCase studies.
700 1 _aMcManus, John.
907 _a.b10255163
_b21-06-10
_c25-04-08
003
005 20230123124909.0
040 _cNUST
942 _cBOOKS
_kHD9980.5
_mBOT
999 _c132176
_d132176