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Services marketing / Christopher H. Lovelock. by

Lovelock, Christopher H

Series: The Prentice-Hall series in marketing

Edition: 2nd ed.

Material type:

Text; Format: print

Publication details: Englewood Cliffs, N.J. : Prentice Hall, 1991

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: GEN QA377 OLE.

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Service innovation : organizational responses to technological opportunities & market imperatives / editors, Joe Tidd, Frank M. Hull by

Tidd, Joseph, 1960-
Hull, Frank

Series: Series on technology management ; vol. 9

Material type:

Text; Format: print

Publication details: London : Imperial College Press, c2003

Other title:

Organizational responses to technological opportunities & market imperatives

Availability: Items available for loan: Graduate School Library (1)Location, call number: GEN HD9980.5 SER.

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Service innovation : organizational responses to technological opportunities & market imperatives / editors, Joe Tidd, Frank M. Hull by

Tidd, Joseph, 1960-
Hull, Frank

Series: Series on technology management ; vol. 9

Material type:

Text; Format: print

Publication details: London : Imperial College Press, c2003

Other title:

Organizational responses to technological opportunities & market imperatives

Availability: Items available for loan: Graduate School Library (1)Location, call number: GEN HD9980.5 SER.

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Service innovation : organizational responses to technological opportunities & market imperatives / editors, Joe Tidd, Frank M. Hull by

Tidd, Joseph, 1960-
Hull, Frank

Series: Series on technology management ; vol. 9

Material type:

Text; Format: print

Publication details: London : Imperial College Press, c2003

Other title:

Organizational responses to technological opportunities & market imperatives

Availability: Items available for loan: Graduate School Library (1)Location, call number: GEN HD9980.5 SER.

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Service innovation : organizational responses to technological opportunities & market imperatives / editors, Joe Tidd, Frank M. Hull by

Tidd, Joseph, 1960-
Hull, Frank

Series: Series on technology management ; vol. 9

Material type:

Text; Format: print

Publication details: London : Imperial College Press, c2003

Other title:

Organizational responses to technological opportunities & market imperatives

Availability: Items available for loan: Graduate School Library (1)Location, call number: GEN HD9980.5 SER.

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Competitive strategies for service organisations / Neil Botten and John McManus. by

Botten, Neil
McManus, John

Edition: 1st Ichor Business Books ed.

Material type:

Text; Format: print

Publication details: Houndsmills : Macmillan Press Ltd., 1999

Availability: Items available for loan: Main Library (1)Location, call number: GEN HD9980.5 BOT.

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Competitive strategies for service organisations / Neil Botten and John McManus. by

Botten, Neil
McManus, John

Edition: 1st Ichor Business Books ed.

Material type:

Text; Format: print

Publication details: Houndsmills : Macmillan Press Ltd., 1999

Availability: Items available for loan: Main Library (1)Location, call number: GEN HD9980.5 BOT.

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Principles of services marketing / Adrian Palmer. by

Palmer, Adrian

Edition: 3rd ed.

Material type:

Text; Format: print

Publication details: London : McGraw-Hill, c2001

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.13 PAL.

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Principles of services marketing / Adrian Palmer. by

Palmer, Adrian

Edition: 3rd ed.

Material type:

Text; Format: print

Publication details: London : McGraw-Hill, c2001

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.13 PAL.

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Principles of services marketing / Adrian Palmer. by

Palmer, Adrian

Edition: 3rd ed.

Material type:

Text; Format: print

Publication details: London : McGraw-Hill, c2001

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.13 PAL.

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Principles of services marketing / Adrian Palmer. by

Palmer, Adrian

Edition: 3rd ed.

Material type:

Text; Format: print

Publication details: London : McGraw-Hill, c2001

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.13 PAL.

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Principles of services marketing / Adrian Palmer. by

Palmer, Adrian

Edition: 3rd ed.

Material type:

Text; Format: print

Publication details: London : McGraw-Hill, c2001

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.13 PAL.

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Services marketing / David L. Kurtz and Kenneth E. Clow. by

Kurtz, David L
Clow, Kenneth E

Material type:

Text; Format: print

Publication details: New York : John Wiley & Sons, 1998

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.122 KUR.

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Principles of services marketing / Adrian Palmer. by

Palmer, Adrian

Edition: 3rd ed.

Material type:

Text; Format: print

Publication details: London : McGraw-Hill, c2001

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.13 PAL.

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Principles of services marketing / Adrian Palmer. by

Palmer, Adrian

Material type:

Text; Format: print

Publication details: London : McGraw-Hill, 1994

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.13 PAL.

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Services marketing : people, technology, strategy / Christopher Lovelock. by

Lovelock, Christopher H

Edition: 4th ed.

Material type:

Text; Format: print

Publication details: Upper Saddle River : Prentice Hall, c2000

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.122 LOV.

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17.

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Services marketing / Christopher H. Lovelock. by

Lovelock, Christopher H

Edition: 3rd ed.

Material type:

Text; Format: print

Publication details: Upper Saddle River : Prentice Hall, 1996

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.122 LOV.

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18.

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Services marketing : text and readings / edited by David Carson and Audrey Gilmore. by

Carson, David
Gilmore, Audrey

Material type:

Text; Format: print

Publication details: Dublin : Mercury Publications, 1996

Availability: Items available for loan: Main Library (1)Location, call number: GEN HD5415.122 SER.

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19.

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Service management and marketing : a customer relationship management approach / Christian Gr�onroos. by

Gr�onroos, Christian

Edition: 2nd ed.

Material type:

Text; Format: print

Publication details: Chichester : Wiley, c2000

Availability: Items available for loan: Main Library (1)Location, call number: GEN HD9980.5 GRO.

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The marketing of services / Donald W. Cowell. by

Cowell, Donald W

Material type:

Text; Format: print

Publication details: London : Heinemann, 1984

Availability: Items available for loan: Main Library (1)Location, call number: GEN HD9980.5 COW.

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Your search returned 48 results.