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Brand medicine : the role of branding in the pharmaceutical industry / edited by Tom Blackett and Rebecca Robins. by

Material type:

Text; Format: print

Publication details: Basingstoke : Palgrave, 2001

Availability: Items available for loan: Faculty of Medicine Library (1)Location, call number: GEN RC46 BRA .

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Breaking through : implementing customer focus in enterprises / Sandra Vandermerwe. by

Vandermerwe, Sandra

Material type:

Text; Format: print

Publication details: New York : Palgrave Macmillan, 2004

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.335 VAN.

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Crowning the customer : how to become customer-driven / Feargal Quinn. by

Quinn, Feargal

Material type:

Text; Format: print

Publication details: Dublin : O'Brien Press, 1990

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.5 QUI.

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Customer and market-driven quality management / Johnson A. Edosomwan. by

Edosomwan, Johnson Aimie

Material type:

Text; Format: print

Publication details: Milwaukee : ASQC Quality Press, c1993

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: GEN HD62.15 EDO.

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Customer retention through quality leadership : the Baxter approach / Deborah G. Fliehman, David D. Auld. by

Material type:

Text; Format: print

Publication details: Milwaukee, Wis. : ASQC Quality Press, c1993

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.33.U6 FLI.

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Service quality : research perspectives / Benjamin Schneider, Susan S. White. by

Series: Foundations for organizational science

Material type:

Text; Format: print

Publication details: Thousand Oaks : Sage Publications, 2004

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.5 SCH.

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Your search returned 6 results.