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1.

Ordinary Loan Books

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Customer service : empowerment and entrapment / edited by Andrew Sturdy, Irena Grugulis and Hugh Willmott. by

Series: Critical perspectives on work and organisations

Material type:

Text; Format: print

Publication details: Basingstoke : Palgrave, 2001

Availability: Items available for loan: Main Library (1)Location, call number: GEN HF5415.5 CUS.

2.

Ordinary Loan Books

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Making quality critical : new perspectives on organizational change / edited by Adrian Wilkinson and Hugh Willmott. by

Series: Critical perspectives on work and organization

Material type:

Text; Format: print

Publication details: London : Routledge, 1995

Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: GEN HD62.15 MAK.

3.

Ordinary Loan Books

Image from Google Jackets

Making quality critical : new perspectives on organizational change / edited by Adrian Wilkinson and Hugh Willmott. by

Series: Critical perspectives on work and organization

Material type:

Text; Format: print

Publication details: London : Routledge, 1995

Availability: Items available for loan: Main Library (1)Location, call number: GEN HD62.15 MAK.

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