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Service quality : research perspectives / Benjamin Schneider, Susan S. White.

By: Contributor(s): Material type: TextSeries: Foundations for organizational sciencePublication details: Thousand Oaks : Sage Publications, 2004.Description: xiii, 185 p. : ill. ; 24 cmISBN:
  • 0761921478 (Pbk.)
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Item type: Ordinary Loan Books
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Ordinary Loan Books Main Library NFIC HF5415.5 SCH (Browse shelf(Opens below)) Available 92004007237

Includes index.

Includes bibliographical references.

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