Send this jerk the bedbug letter : how companies, politicians, and the mass media deal with complaints, and how to be a more effective complainer / John Bear.
Material type:
TextPublication details: Berkeley, Calif. : Ten Speed Press, 1996.Description: xiv, 322 p. ; 23 cmISBN: - 0898158117 (pbk.)
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Main Library | NFIC | HF5415.52 BEA (Browse shelf(Opens below)) | Available | 92003004933 |
Includes index.
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