Swanson, Roger C. <br/><br/>
The quality improvement handbook :  team guide to tools and techniques / 
Roger C. Swanson. 
 - New Delhi :  Vanity Books International,  c1997. 
 - xii, 267 p. :  ill. ;  26 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>8175140178 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.