TY - BOOK AU - Demadema,Nokunene Melisa AU - Ndlovu, H. TI - An assessment of information and communications technology capacity building for employees to support records management and service provision at Bulawayo City Council AV - Z678.9 DEM PY - 2021/// CY - Bulawayo, Zimbabwe PB - National University of Science and Technology. KW - Information technology KW - Capacity building KW - Zimbabwe KW - Records management KW - Municipal government KW - Bulawayo KW - Public services KW - Employees KW - Training KW - Bulawayo City Council KW - City Council KW - Information technology capacity building KW - Local government KW - Information resources management N1 - A dissertation submitted in partial fulfillment of the requirements for the Bachelor of Science Honours degree in Records and Archives Management; Includes bibliographical references ER -