A dissertation submitted in partial fulfillment of the requirements for the Bachelor of Science Honours degree in Records and Archives Management.
Includes bibliographical references.
Information technology --Capacity building--Zimbabwe. Records management --Municipal government --Bulawayo--Zimbabwe. Public services --Municipal government--Bulawayo--Zimbabwe. Employees --Training--Bulawayo City Council--Zimbabwe. City Council --Information technology capacity building--Bulawayo--Zimbabwe. Local government --Information resources management--Zimbabwe.