Cooper, Donald R. Business research methods / Donald R. Cooper and Pamela S. Schindler. - 12th ed. - New York, NY : McGraw-Hill Education, 2014. - xxvi, 692 p. : ill. ; 28 cm. - The McGraw-Hill/Irwin series in operations and decision sciences. . Includes index. Includes bibliographical references. ISBN: 9781259070952 (pbk.) Subjects--Topical Terms: Industrial management--Research.