TY  - BOOK
AU  - Murdock,Alexander
AU  - Scutt,Carol
ED  - Institute of Management (Great Britain)
TI  - Personal effectiveness
SN  - 075063393X (pbk.)
PY  - 1997///
CY  - Oxford
PB  - Butterworth-Heinemann
KW  - Communication in management
KW  - Business communication
KW  - Interpersonal communication
N1  - Includes index; Includes bibliographical references
ER  -