Russell, Roberta S. <br/><br/>
Operations management :  focusing on quality and competitiveness / 
Roberta S. Russell and Bernard W. Taylor III. 
 - 2nd ed, international ed. 
 - Upper Saddle River :  Prentice Hall,  1998. 
 - xxii, 837 p. :  col. ill. ;  26 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0138961190 (pbk. ) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.<br/>Quality control.
<br/><br/><label>LC Class. No.: </label>TS155 RUS