Lawson, Jenny. <br/><br/>
lCT Systems Support Pathway for the iPRO Certificate for  IT Practitioners :  Level 2 / 
Jenny Lawson and Andrew Smith. 
 - Oxford :  Heinemann Educational Publishers,  2006. 
 - vi, 328 p. :  ill. ;  27 cm. 
<br/><br/> "Endorsed by OCR"  Includes index. 
<br/><br/><label>ISBN: </label>043545062X (pbk. ) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information and communication technology.<br/>Computer maintenance.<br/>Hardware installation.