@book{165433,
	author = {Institute of Chartered Secretaries and Administrators.},
	title = {Management practice.},
	publisher = {BPP Publishing,},
	year = {2001.},
	series = {ICSA practice and revision kit :},
	address = {London :},
	edition = {7th ed.},
	note = {Professional Stage 1 Paper11.}
}