TY - BOOK AU - Frey,James H. AU - Oishi,Sabine TI - How to conduct interviews by telephone and in person T2 - The survey kit SN - 080395719X (pbk) : PY - 1995/// CY - Thousand Oaks, London PB - Sage KW - Telephone surveys KW - Methodology KW - Interviewing N1 - Includes bibliographical references ER -