Frey, James H. How to conduct interviews by telephone and in person / James H. Frey & Sabine Mertens Oishi. - Thousand Oaks ; London : Sage, c1995. - ix, 170 p. : forms ; 23 cm. - The survey kit ; v. 4. . - Survey kit ; v. 4. . Includes bibliographical references. ISBN: 080395719X (pbk) : Subjects--Topical Terms: Telephone surveys--Methodology.Interviewing.