TY  - BOOK
AU  - Evans, James R.
AU  - Lindsay,William M.
TI  - The management and control of quality
SN  - 0538882425 (hbk.)
PY  - 1999///
CY  - Cincinnati, Ohio
PB  - South-Western College Pub.
KW  - Quality control
KW  - Total quality management
KW  - Quality assurance
N1  - Includes bibliographical references; Table of contents available online
ER  -