Evans, James R.

The management and control of quality / James R. Evans, William M. Lindsay. - 4th ed. - Cincinnati, Ohio : South-Western College Pub., c1999. - 1 v. (various pagings) : ill. ; 26 cm.

Includes bibliographical references.




System requirements for accompanying computer disc: Windows.

0538882425 (hbk.)


Quality control.
Total quality management.
Quality assurance.