Harvey, N. <br/><br/>
Effective communication / 
Nicholas Harvey. 
 - Dublin :  Gill & Macmillan,  2002. 
 - vi, 249 p. :  ill. ;  22 cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0717132498 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication