TY  - BOOK
AU  - Ward,Christopher
TI  - Company courtesy: action plan for caring companies 
SN  - 0566027305 (pbk.)
PY  - 1989///
CY  - Aldershot, Hants, England, [Brookfield, Vt.]
PB  - Gower
KW  - Communication in personnel management
KW  - Interpersonal relations
KW  - Customer relations
KW  - Business etiquette
N1  - Includes bibliographical references
ER  -