Arora, K.C. <br/><br/>
Total quality management/ 
K. C. Arora. 
 - New Dehli :  Sanjee Kumar Kataria,  2002. 
 - vi, 1169 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>818574999X (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Production management--Quality control.<br/>Quality assurance.