Hagel, John.

Net worth : shaping markets when customers make the rules / John Hagel III, Marc Singer. - Boston : Harvard Business School Press, c1999. - xx, 313 p. : ill. ; 25 cm.

Includes index.

Includes bibliographical references.

0875848893 (hbk)


Infomediaries.
Consumers--Information services.
Privacy, Right of.
Online information services.

HF5415.124