Kotler, Philip Marketing for hospitality and tourism / Philip Kotler, John Bowen, James Makens. - New Delhi : Pearson Education, c1999. - xv, 704 p. : ill. (chiefly col.) ; 27 cm. Includes index. Includes bibliographical references. ISBN: 817808564X (pbk.) Subjects--Topical Terms: Hospitality industry--Marketing.Tourism--Marketing.