TY - BOOK AU - Anderson,James C. AU - Narus, James A. TI - Business market management: understanding, creating and delivering value SN - 0135226570 (cased) PY - 1999/// CY - Upper Saddle River, NJ. PB - Prentice-Hall KW - Industrial marketing KW - Marketing KW - Management N1 - Includes index; Includes bibliographical references ER -