Turner, Colin. <br/><br/>
The business pilgrim's progress :  from a world of mediocrity towards the land of prosperity, how to give better-than -excellent service and receive greater-than expected rewards / 
Colin Turner. 
 - London :  Hodder and Stoughton,  2000. 
 - 263 p. ;  24cm. 
<br/><br/><label>ISBN: </label>0340728922 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Success in business.<br/>Service industries.<br/>Business.