Becoming a master manager : a competency framework / Robert E. Quinn ... [et al.]. - 2nd ed. - New York : John Wiley, c1996. - xvii, 411 p. : ill. ; 24 cm. Includes index. Includes bibliographical references. ISBN: 0471007447 (pbk. : alk. paper) Subjects--Topical Terms: Leadership.Executive ability.Management.Organizational behavior.