Gilbert, John. <br/><br/>
How to eat an elephant :  a slice by slice guide to total quality management / 
John Gilbert. 
 - Merseyside :  Tudor Business Publishing,  c1992. 
 - xi, 212 p. :  ill. ;  22 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references:  p. 207-208. 
<br/><br/><label>ISBN: </label>1872807801 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.