TY  - BOOK
AU  - Weaver,Charles N.
TI  - Managing the four stages of TQM: how to achieve world-class performance 
SN  - 8175140097 (cased)
PY  - 1995///
CY  - Milwaukee, Wis.
PB  - ASQC Quality Press
KW  - Total quality management
N1  - Includes index; Includes bibliographical references:  p. 243-244
ER  -