Crouch, J. Michael. <br/><br/>
An ounce of application is worth a ton of abstraction :  a practical guide to implementing total quality management / 
J. Michael Crouch. 
 - Greensboro, N.C. :  LEADS Corporation and Piedmont Publishing Partners,  c1992. 
 - xvii, 247 p.  ;  23 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.