Making quality critical :  new perspectives on organizational change / 
edited by Adrian Wilkinson and Hugh Willmott. 
 - London :  Routledge,  1995. 
 - xii, 247 p. :  ill. ;  22 cm. 
 - Critical perspectives on work and organization. .
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0415117542 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Organizational change.<br/>Employee empowerment.