TY  - BOOK
AU  - Hart,Lois Borland
TI  - Faultless facilitation: [a sourcebook of activities 
SN  - 8176490180
PY  - 1999///
CY  - Amherst, Mass.
PB  - HRD Human Resource Development Press
KW  - Social facilitation
KW  - Communication in management
KW  - Teams in the workplace
ER  -