Dale, B. G. Quality improvement through standards / Barrie G. Dale and John S. Oakland. - 2nd ed. - Cheltenham, England : Stanley Thornes, 1994. - viii, 374 p. : ill. ; 26 cm. Includes index. Includes bibliographical references. ISBN: 0748716998 (cased) Subjects--Topical Terms: Quality control--Standards--Great Britain.