TY  - BOOK
AU  - Evans,James R.
TI  - Production/operations management: quality, performance, and value 
SN  - 0314062475 (hbk.)
PY  - 1997///
CY  - Minneapolis/Saint Paul
PB  - West
KW  - Production management
KW  - Factory management
N1  - Includes index; Includes bibliographical references
ER  -