Evans, James R. <br/><br/>
Production/operations management :  quality, performance, and value  

 - 5th ed. 
 - Minneapolis/Saint Paul :  West,  1997. 
 - 789[144] p. :  col. ill. ;  26 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0314062475 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.<br/>Factory management.