Firestone, Joseph M. Key issues in the new knowledge management / New knowledge management Joseph M. Firestone, Mark W. McElroy. - Amsterdam : Butterworth-Heinemann, c2003. - xxvii, 350 p. : ill. ; 24 cm. Includes index. Includes bibliographical references. ISBN: 0750676558 (pbk.) Subjects--Topical Terms: Knowledge management.Organizational learning.