TY  - BOOK
AU  - Thomsen,Elizabeth
TI  - Rethinking reference: the reference librarian's practical guide for surviving constant change 
SN  - 155570364X (pbk.)
PY  - 1999///
CY  - New York
PB  - Neal-Schuman
KW  - Reference services (Libraries)
KW  - United States
N1  - Includes  index
ER  -