Bendell,Tony. Benchmarking for competitive advantage / Tony Bendell, Louise Boulter and Paul Goodstadt. - 2nd ed. - London : Pitman, 1998. - vii, 247 p. : ill. ; 24 cm. Includes index. ISBN: 0273626345 (hbk.) Subjects--Topical Terms: Benchmarking --management--Total quality management.