Russell, Roberta S. <br/><br/>
Operations management :  multimedia version / 
Roberta S. Russell, and Bernard W. Taylor III. 
 - 3rd ed. 
 - Upper Saddle River :  Prentice Hall,  2000. 
 - xxiv, 868 p. :  col. ill. ;  26 cm.  1 computer laser optical disc (4 3/4 in.) 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0130130923(hbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.<br/>Quality control.