Ballou, Ronald H. Business logistics management : planning, organizing and controlling the supply chain / Ronald H. Ballou. - 4th ed. - Upper Saddle River, N.J. : Prentice Hall, c1992. - xiv, 681 p. : ill. ; 24 cm. Includes index. Includes bibliographical references . ISBN: 0137956592 (hbk.) Subjects--Topical Terms: Business logistics.