Malhotra, Naresh K. Marketing research : an applied approach / Naresh Malhotra and David Birks. - European ed. - Harlow : Pearson Education Limited, 2000. - xvi, 736 p. : ill. ; 27 cm. Includes index. Includes bibliographical references. ISBN: 0139229647 (pbk.) Subjects--Topical Terms: Marketing research.Marketing research--Methodology.