Malhotra, Naresh K. Marketing research : an applied approach / Naresh K. Malhotra [and] David F. Birks. - 2nd European ed. - Harlow : Prentice Hall, c2003. - xxi, 786 p. : ill. (some col.). ; 27 cm. Includes index. Includes bibliographical references. ISBN: 0273657445 (pbk.) Subjects--Topical Terms: Marketing research.Marketing--Management.