TY - BOOK AU - Hawkins,Del I. AU - Best,Roger J. TI - Consumer behavior: building marketing strategy T2 - The Irwin/McGraw-Hill series in marketing SN - 0072316020 (pbk.) PY - 2001/// CY - Boston PB - Irwin/McGraw Hill KW - Consumer behavior KW - Market surveys KW - United States N1 - Includes index; Includes bibliographical references ER -