TY  - BOOK
AU  - Mackey,Daphne
TI  - Send me a message: a step-by-step approach to business and professional writing 
SN  - 0072953519 (pbk.)
PY  - 2005///
CY  - New York
PB  - McGrawHill'
KW  - Communication, business
KW  - Business communications
N1  - Includes index
ER  -