TY  - BOOK
AU  - Molen,Henk T.van der
AU  - Gramsbergen-Hoogland,Yvonne H.
TI  - Communication in organizations: basic skills and conversation models 
SN  - 1841695564 (pbk.)
PY  - 2005///
CY  - Hove [England]
PB  - Psychology Press
KW  - Communication in organizations
KW  - Business communication
N1  - Includes index; Includes bibliographical references
ER  -