Molen, Henk T. van der. <br/><br/>
Communication in organizations :  basic skills and conversation models / 
Henk T. Van der Molen and Yvonne H. Gramsbergen-Hoogland 
 - Hove [England] :  Psychology Press,  2005. 
 - xi, 200 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>1841695564 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations<br/>Business communication