Becklin, Karonne J. Medical office procedures / Karonne J. Becklin. - 5th ed. - New York : Glencoe / McGraw-Hill, c2003. - x, 342 [95] p. : ill. ; 28 cm. + 1 CD-Rom (4 3/4 in.), 1 floppy disk (3 3/4 in.) Includes index. ISBN: 0078262615 (pbk.) Subjects--Topical Terms: Medical assistants.Medical offices--Management.