Quality value banking : effective management systems that increase earnings, lower costs, and provide competitive customer service / Janet L. Gray, Thomas W. Harvey.
Material type:
TextPublication details: New York : J. Wiley, c1992.Description: viii, 232 p. : ill. ; 24 cmISBN: - 0471550094(hbk)
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Main Library | NFIC | HG1616.P8 GRA (Browse shelf(Opens below)) | Available | 92003006608 |
Includes bibliographical references.
Includes index.
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