Customer services : marketing and the competitive environment / Carol Mayall and Sally Palmer.

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TextSeries: Banking certificate seriesPublication details: London : Pitman, 1993.Description: x, 276 p. : ill. ; 25 cmISBN:

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Ordinary Loan Books

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Ordinary Loan Books	Main Library		NFIC		HD9980.5 MAY (Browse shelf(Opens below))					Available			92003002785

Includes index.

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